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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Pro 3130 Microtower PC
Microsoft Windows 7 (64-bit)

Two months ago I was able to run these Windows programs, but no longer.
Here are the 7 problems that I think they are ALL related.
I ran a sfc/scannow and sfc/scannow /r

1. Microsoft Management Console (not responding)
2. Microsoft help and support (stop responding)
3. This program is blocked by group pcolicy Error Code: 0x 800704 EC
4. Local group policy Error (not responding)
5. Computer Management is not responding.
6. HelpPane.exe not responding
7. C:\Windows\hh.exe not responding

OS: Windows 7 Pro.
HP Pro 3130 Microtower PC
Product #: LA056UT#ABA
Serial #: [serial number removed]

Problem Event Name: AppHangB1
Application Name: hh.exe A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Windows\hh.exe

Application Version: 6.1.7600.16385
Application Timestamp: 4a5bd14f
Hang Signature: 2267
Hang Type: 0
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Hang Signature 1: 2267808357f771ef3b4e618526c97b4c
Additional Hang Signature 2: 4996
Additional Hang Signature 3: 4996d115a21a821642dfee7675beea0d
Additional Hang Signature 4: 2267
Additional Hang Signature 5: 2267808357f771ef3b4e618526c97b4c
Additional Hang Signature 6: 4996
Additional Hang Signature 7: 4996d115a21a821642dfee7675beea0d

[??? Extra information about the problem: Bucket ID:105636065 ???]

Thank you for any help that you can provide, Russ.

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