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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- My camera was not working , it gives error when I open , eve...

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07-11-2025 09:18 PM
Hp envy laptop , error when camera is opened 0xA00F4244 , tried everything update driver and even uninstalled it now it is not visible in device manager , how to assign drivers to it so that is works
07-14-2025 09:37 AM
Welcome to the HP Support Community! We're here to help you get back up and running.
The camera error code 0xA00F4244 typically indicates issues with the camera being recognized or accessed in Windows 11. Here are some steps you can take to resolve this issue on your HP Envy laptop:
Check for Windows Updates:
- Go to Settings > Update & Security > Windows Update and check for updates. Installing the latest updates can sometimes resolve compatibility issues.
Enable Camera in Device Manager:
- Open the Device Manager by right-clicking on the Start button and selecting Device Manager.
- If you do not see the camera under Cameras, it might be listed under Imaging Devices or as an unknown device.
- If it's listed but disabled, right-click on your camera device and select Enable Device.
Scan for Hardware Changes:
- In Device Manager, click on Action in the top menu and select Scan for hardware changes. This might prompt Windows to recognize the camera.
Add Legacy Hardware:
- If the camera still doesn’t appear, in Device Manager, click on Action and then select Add legacy hardware.
- Follow the wizard to see if you can select your camera manually.
Reinstall the Camera Driver:
- Visit the HP Support website and locate the drivers for your specific laptop model.
- Download and install the camera driver from the HP drivers page.
Privacy Settings:
- Ensure that camera access is allowed in Windows by navigating to Settings > Privacy > Camera.
- Ensure that the option "Allow apps to access your camera" is enabled.
Use HP Support Assistant:
- If not already installed, you can download the HP Support Assistant from the HP website.
- Open it and use it to check for driver updates and run diagnostics on your camera.
Reset the Camera App:
- Go to Settings > Apps > Installed apps, find the Camera app, and click on it.
- Choose Advanced options and then select Reset.
If these steps do not solve the issue, it could be a hardware problem with the camera itself.
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Take care, and have an amazing day!
Regards,
Hawks_Eye
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks!