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PD17
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Message 1 of 3
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My new HP all in one PC22-b226 was supposed to come with a free Office 365 subscription.

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HP all in one PC22-b226
Microsoft Windows 10 (32-bit)

My new HP all in one PC22-b226 was supposed to come with a free Office 365 subscription

I have been unable to activate Office 365. Office Max claims that HP should have included Office 365 and HP claims 

that Office Max should have provided a subscription code. I am ready to return the PC and start over!

2 REPLIES 2
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 3
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Hi @PD17,

 

I have escalated your concern to HP’s Support Team in your region to have it reviewed for available options if any.

 

You should be contacted within 4 business days (Excluding Holidays & Weekends).

 

Response times may vary by region.

 

Please send a Private Message, if you aren’t contacted within 4-5 business days.

The_Fossette
I am an HP Employee

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wb2001
Level 15
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Message 3 of 3
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@PD17,

Were  you lead astray, or were you confused?   Nothing is free. 

You had to pay for it,  see the ad from OfficeMax/Office Depot.

 

If you bought Office 365, then the seller is obligated to provide the code.

 

@The_Fossette,

Forward that !!!!

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