Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 3
Flag Post

My new HP all in one PC22-b226 was supposed to come with a free Office 365 subscription.

HP Recommended
HP all in one PC22-b226
Microsoft Windows 10 (32-bit)

My new HP all in one PC22-b226 was supposed to come with a free Office 365 subscription

I have been unable to activate Office 365. Office Max claims that HP should have included Office 365 and HP claims 

that Office Max should have provided a subscription code. I am ready to return the PC and start over!

HP Support Agent
HP Support Agent
29,155 29,140 1,953 2,593
Message 2 of 3
Flag Post
HP Recommended

Hi @PD17,


I have escalated your concern to HP’s Support Team in your region to have it reviewed for available options if any.


You should be contacted within 4 business days (Excluding Holidays & Weekends).


Response times may vary by region.


Please send a Private Message, if you aren’t contacted within 4-5 business days.

I am an HP Employee

0 Kudos
Level 15
Level 15
12,842 12,635 1,774 5,014
Message 3 of 3
Flag Post
HP Recommended


Were  you lead astray, or were you confused?   Nothing is free. 

You had to pay for it,  see the ad from OfficeMax/Office Depot.


If you bought Office 365, then the seller is obligated to provide the code.



Forward that !!!!

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation