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‎02-02-2019 01:11 PM

HP Recommended
Product: HP Slim Desktop 290-p0043w
Operating System: Microsoft Windows 10 (64-bit)

I purchased a new HP Desktop yesterday. I cannot print from it ( my printer is a HP deskjet 2132 AIO ) because it needs USB 2.0 ports. My new PC is supposed to have 2 of these USB ports. But no matter where i plug in my printer, i still cannot print.

2 REPLIES 2

‎02-03-2019 03:17 AM

HP Recommended

Hi

https://support.hp.com/us-en/product/hp-slim-290-p0000-desktop-pc-series/19390524/model/23205936

 

Figure : Evans back I/O panel
Evans back I/O panel
  1. Audio jacks
  2. DC Power input
  3. HDMI out
  4. VGA
  5. Serial port
  6. USB 2.0: 2
  7. LAN (Ethernet)
  8. USB 3.1: 2

 

https://support.hp.com/us-en/product/hp-deskjet-2130-all-in-one-printer-series/7174550/model/7529634

Download and run HP Print and Scan Doctor  to automatically diagnose and resolve printer hardware and connection issues.

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‎02-05-2019 12:51 PM

HP Recommended

I uninstalled One note! Problem solved.

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