• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

There is a folder under users that says it's taking up 71GB from my C drive when I click on properties, but then the total storage use of all the files inside that only add up to 7GB which really confused me as I want to know where my 64GB which is half of my C drive just vanished?

1 REPLY 1
HP Recommended

@Elo502050 

we have no way of accessing your PC, so there is no way we could possibly tell you what is using up that storage.

 

But .. we can provide some links to stuff you can do to free up storage ...

 

Here are some things you can do to recover some of the disk space:
http://www.tenforums.com/tutorials/3012-disk-cleanup-open-use-windows-10-a.html
http://winaero.com/blog/how-to-clean-up-winsxs-folder-in-windows-10/

Also, the community Win10 Forums has the following suggestions:
https://www.tenforums.com/tutorials/83441-free-up-drive-space-windows-10-a.html

In addition, I have found the utility Cleanmgr+ to have LOTS of options for removing Windows junk, including log files. I use it practically every day. You can get it from here:
https://www.mirinsoft.com/cleanmgrplus

Also, there is a freeware app known as Wise Disk Cleaner. I use it every day to get rid of junk files: https://www.wisecleaner.com/wise-disk-cleaner.html



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.