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- Re: New HP AiO - Pc Led and UAC message Support Ass.
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07-09-2020 05:22 PM
A few days ago I received a new 24 "HP All-in-one Desktop
Just two quick questions:
1. Is the rear LED above the power cable (which flashes when the hard disk is working) normal always stay ON even with the PC turned off? Is there no way to turn off the light?
2. Support Assistant HP always reports that I have a problem (yellow triangle) but it is only because in Win10 I have disabled user control (UAC)! How to delete that message always present?
Thank you
Solved! Go to Solution.
Accepted Solutions
07-13-2020 05:51 PM
@Utente_IT Once you disconnect the power cord, the light on the laptop for the hard disk should turn off, however, if you leave the power connector on, the light stays on by default, that's normal, and to answer your second question, you should be able to ignore the notification by clicking on ignore, although, HP recommends you turn on UAC and leave it on recommended settings.
P.S: Welcome to HP Community 😉
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us,
have a good day, ahead.
Riddle_Decipher
I am an HP Employee
07-13-2020 05:51 PM
@Utente_IT Once you disconnect the power cord, the light on the laptop for the hard disk should turn off, however, if you leave the power connector on, the light stays on by default, that's normal, and to answer your second question, you should be able to ignore the notification by clicking on ignore, although, HP recommends you turn on UAC and leave it on recommended settings.
P.S: Welcome to HP Community 😉
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us,
have a good day, ahead.
Riddle_Decipher
I am an HP Employee
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