Post new question
Honor Student
Posts: 2
Member Since: ‎01-05-2012
Message 1 of 2 (1,022 Views)

Power button doesn't work.

Hey. My power button doesn't work. If I flip the rocker switch on my PSU, it powers up just fine, but the computer itself won't turn on and the power button isn't working whatsoever. Everything seems to be connected so I'm at a loss for what may be causing this. Anyone have an idea on what may be the problem?
Posts: 25,870
Member Since: ‎07-17-2009
Message 2 of 2 (990 Views)

Re: Power button doesn't work.


Please identify your notebook/pc with more than the series number.


Look at the base/rear/side of the notebook/pc at the barcoded sticker.


Post items numbered 1 and 2 on the following image. Your barcode may be slightly different but will still have the important imformation needed for us to help you.  
###Do not post the serial number as it is personal information.###
Post the installed operating system version ( and whether it is 32 or 64-bit )

Not posting the information as requested will delay our responses and troubleshooting of the issue that led you to author a thread.






† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation