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fruks
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Re: Bios Update Failed

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My notebook has an issue of "0% plugged in not charging", so i read few posts saying i should update my bios.

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KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 4
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@fruks

 

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

 

I have gone through your Post and I would like to help

 

To assist you better please provide me with the complete Notebook model or the product number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

Thank you

KrazyToad
I Am An HP Employee

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fruks
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Message 3 of 4
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My product number is KIJUHYGTSW

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KrazyToad
HP Support Agent
HP Support Agent
22,744 22,731 1,364 1,380
Message 4 of 4
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@fruks

 

I'm unable to pull up any record with the product number you provided.

 

I would request you to check the product number once again or you can provide me with the model no

 

Thank you

KrazyToad
I Am An HP Employee

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