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StephmK
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Message 1 of 4
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Solved!

Restore DVD player

HP Recommended
HP Pavilion 23-a204a All-in-On
Microsoft Windows 8 (64-bit)

HP Pavilion 23-a204a All-in-One Desktop PC

Model #:E9T66AA

 

 

I had problems with my computer and took it back to the place of purchase. They did a factory reset, which didn't actually put it back to what i originally had when it came out of the box. All the originally installed HP software like Recovery Manager is gone. 

 

All i want to do is be able to play DVD/Blue Ray on the computer like i could before. If your answer to my problem is go buy more software then please don't respond because that will only result in me being more angry, frustrated and dissapointed than i already am.

1 ACCEPTED SOLUTION

Accepted Solutions
Paul_Tikkanen
Level 21
Level 21
145,024 68,585 22,825 35,002
Message 2 of 4
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HP Recommended

Hi:

 

See if installing this software allows you to play DVD's and blue ray disks...

 

ftp://ftp.hp.com/pub/softpaq/sp75501-76000/sp75514.exe

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3 REPLIES 3
Paul_Tikkanen
Level 21
Level 21
145,024 68,585 22,825 35,002
Message 2 of 4
Flag Post
HP Recommended

Hi:

 

See if installing this software allows you to play DVD's and blue ray disks...

 

ftp://ftp.hp.com/pub/softpaq/sp75501-76000/sp75514.exe

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StephmK
Author
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Message 3 of 4
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HP Recommended

Thank you. THis worked.

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Paul_Tikkanen
Level 21
Level 21
145,024 68,585 22,825 35,002
Message 4 of 4
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HP Recommended

You're very welcome.

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