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‎04-15-2022 09:12 AM

HP Recommended
Product: HP OfficeJet Pro 9015 All-in-One Printer
Operating System: Microsoft Windows 11

I just installed a new Windows 11 computer 

HP Pavilion All-in-One 27 PC 27-ca0000a (3A1J3AV) that I have connected to my HP Office Jet  Pro 9010 Series printer. On my previous computer I had HP Smart installed so I could have the ability to initiate scan from my pc.  Should I install HP Smart on my windows 11 computer?

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-15-2022 09:20 AM - edited ‎04-15-2022 09:21 AM

HP Recommended

Should be OK.  The only problem I have seen is HP Smart was unable to do a scan on my HP multifunction printer.

 However, the application "HP Scan" that came with my printer works fine.  I never figure out why the SCAN button did not work in that "smart" app.

 

BeemerBiker_0-1650036061684.png

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

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1 REPLY 1

‎04-15-2022 09:20 AM - edited ‎04-15-2022 09:21 AM

HP Recommended

Should be OK.  The only problem I have seen is HP Smart was unable to do a scan on my HP multifunction printer.

 However, the application "HP Scan" that came with my printer works fine.  I never figure out why the SCAN button did not work in that "smart" app.

 

BeemerBiker_0-1650036061684.png

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
1 person found this reply helpful
Was this reply helpful? Yes No
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