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HP Recommended
HP OfficeJet Pro 9015 All-in-One Printer
Microsoft Windows 11

I just installed a new Windows 11 computer 

HP Pavilion All-in-One 27 PC 27-ca0000a (3A1J3AV) that I have connected to my HP Office Jet  Pro 9010 Series printer. On my previous computer I had HP Smart installed so I could have the ability to initiate scan from my pc.  Should I install HP Smart on my windows 11 computer?

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Should be OK.  The only problem I have seen is HP Smart was unable to do a scan on my HP multifunction printer.

 However, the application "HP Scan" that came with my printer works fine.  I never figure out why the SCAN button did not work in that "smart" app.

 

BeemerBiker_0-1650036061684.png

 


I am a retired Principal Analyst, and a community volunteer.
If you find this post useful click the YES button
If I helped solve your problem please mark this as a solution.

View solution in original post

1 REPLY 1
HP Recommended

Should be OK.  The only problem I have seen is HP Smart was unable to do a scan on my HP multifunction printer.

 However, the application "HP Scan" that came with my printer works fine.  I never figure out why the SCAN button did not work in that "smart" app.

 

BeemerBiker_0-1650036061684.png

 


I am a retired Principal Analyst, and a community volunteer.
If you find this post useful click the YES button
If I helped solve your problem please mark this as a solution.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.