cancel
Showing results for 
Search instead for 
Did you mean: 
florence4
New member
1 0 0 0
Message 1 of 2
205
Flag Post

Slimline p033w front paanel usb doesn't work

HP Recommended
slimline p033w

purchased new not able to use usb slot on front panel or charger for phone or camera sd slot works

1 REPLY 1
Grzwacz
Level 12
Level 12
6,774 6,758 638 1,525
Message 2 of 2
Flag Post
HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

Florence4, I had the same thing happen to me.

 

The connections for the front USB 2.0 ports or the card reader may have disconnected from the MB.

 

It could also be a hardware or MB problem.

 

I would take the new PC back to the seller. Let the seller check the connections or exchange the PC for a different product.

 

You can also do a refund if this is your preference.

 

Regards

 

 

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation