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grigtar
Level 4
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Message 1 of 3
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USB flash drive when using the HD Hardware Diagnostics UEFFI.

HP Recommended

Good day!

I am sorry for the trouble!

I had a case. 

I used a USB flash drive when using the HD Hardware Diagnostics UEFFI.
The test stopped 99 percent and stopped. The computer did not respond to the ESK key.All tests were successful.

What should be my actions?

Thank you very much for your Help and Support!

2 REPLIES 2
praveen196
HP Support Agent
HP Support Agent
10,488 10,491 471 748
Message 2 of 3
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HP Recommended

@grigtar Welcome to HP Community!

 

Please provide the correct product number.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

 

Click here for steps on finding the information we need!

 

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

http://support.hp.com/us-en/document/c03754824

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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grigtar
Author
Level 4
124 72 0 0
Message 3 of 3
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HP Recommended

Thank you for your letter !

My computer is HP Desktop 

Serial number is 8CG8207887

Numbere is 4CZ68EA#ABT

Thank you very much  for your Help !!!

 

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