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RaymondTeo
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Unable to install SDM 4.3.19.0 on my Elite 8300 Ultra Slim Desk top

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Elite 8300 Ultra Slim Desk Top.
Microsoft Windows 10 (64-bit)

Recently , I  have upgrade my desktop to Windows 10 64bit. I have attempted to install SDM a few times without success. 

 

I have upgraded the Bios to the highest available version.

 

I have check the Language  in WIndows 10. there is only one language -  English [US]

 

The following are the Hardawre Bios and SDM system info.

 

Intel(R) Core(TM) i5-3470S CPU @ 2.90GHz

Bios : K01 v03.04

HP SoftPaq Download Manager - HP Inc. - 4.3.19.0

 

 

The message shown is asa follows :  The Computer configuration has no available Softpaq. Please verify you operating system and lauguage Filter setting (Tools -> Configuration  Options.)

 

Please advise if I have some missing Window 10 software components not installed or  I need to re-install SDM.

 

Thank  you.

 

 

 

1 REPLY 1
Pushyami
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Hi,

 

Thank you for the post and welcome to HP Forums

 

Please find the latest version of SDM: 4.3.23:

http://ftp.hp.com/pub/caps-softpaq/cmit/HP_SDM.html

 

Try installing this version of SDM in the unit.



Hope this has Helped.

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