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BadR100
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Message 1 of 2
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Flag Post

Unable to install Windows 7 in HP 290 G2

HP Recommended
hp 290 g2
Microsoft Windows 7 (64-bit)

i want to install windows 7 in this PC 

while installing i am unable to see the mouse and keyboard

i have tried for this problem please help me :Crying:

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
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Message 2 of 2
Flag Post
HP Recommended

Hi:

 

You cannot install or run W7 on that platform.

 

The reason the mouse and KB freeze is because there are no W7 USB 3.1 drivers developed by Intel, and the USB 2 ports don't work until after the operating system is installed, and you can instal the chipset driver.

 

You can only run W10 on there.

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