• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-07-2019 04:05 AM

HP Recommended
Product: HP EliteDesk 705 G4 SFF
Operating System: Microsoft Windows 10 (64-bit)

Hi all,

 

Yesterday I used disk2vhd to create a virtual hard disk of one of our EliteDesks.  I then created a new VM in Hyper-V and imported the VHD. 

 

Annoyingly I didn't uninstall the base HP software before doing so and now I'm having problems uninstalling it from the VM.

 

The two pieces of software in question are HP Hotkey Support and HP Client Security Manager.

 

The errors I receive when trying to uninstall are below:

 

HP Hotkey Support:

clipboard_image_0.png

 

HP Client Security Manager

clipboard_image_1.png

 

I have tried uninstalling traditionally through the appwiz in the Control Panel,  and using Revo Uninstaller. Neither have worked.

 

Any help would be appreciated.

 

Thanks

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.