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Upgrade HP ENVY 700-311 to Windows 10

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HP ENVY 700-311
Microsoft Windows 8.1 (64-bit)

I have a HP ENVY 700-311 currently running Windows 8.1, and I would like to do a clean install of Windows 10 on a new hard drive.


Do I follow the process as outlined on the HP Support website?


Or does that assume that I will be installing on the same Windows 8.1 hard drive?

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Message 2 of 2
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Hi @JNightingale,


Thank you for posting on HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.


I see from the post that you are looking to upgrade your PC to Windows 10. Don't worry I'll be really glad to help you with this,


Kudos to you for researching on the issue before reaching out to us. The website provided, gives the information about HP Recovery Media. 


If you are going to use HP Recovery media, then you would need to first install Windows 8.1 and then upgrade to Windows 10

If you are going to use Retail copy of Windows, you can go ahead and install Windows 10 directly.


I hope this information helps. Let me know if you need any further assistance. I'll be more than happy to help.


Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.


If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.



I am an HP Employee

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