cancel
Showing results for 
Search instead for 
Did you mean: 
Jhorowit
New member
2 1 0 0
Message 1 of 3
151
Flag Post

What kind of charger do I need!!!?

HP Recommended
Hp pavillion all in one 24-b223w

Hello, I bought and Hp Pavillion all in one from Walmart . It was a floor model.  It didn’t come with a charger and I’ve tried chargers I have at home 120w 19.5v but none of them work! Helpppp, what do I need to get ? 

2 REPLIES 2
wb2001
Level 15
Level 15
12,842 12,635 1,773 5,013
Message 2 of 3
Flag Post
HP Recommended

@Jhorowit,

Did you verify at the store that this model worked?

Wa this floor model a display unit?  If so, it had a PSU.  Likely it is under the display rack.   I have seen this issue at cell phone stores, employee swaps around devices, and the PSU lead slips away in the cabinet. I also played this game when I got the last available FLIP-Phone at "XYZ" store.  Employee had to hunt down the PSU.  It was in a cabinet across the room with the original device box and manuals.

PSU (there are 4 listed)

http://partsurfer.hp.com/Search.aspx?searchText=Z5L75AA

Example of 730982-002

https://www.newegg.com/Product/Product.aspx?Item=2WG-00MC-00181

 

I did not say buy. Look at the specifications, and then your supply ?

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Jhorowit
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

Thank you for your reply ! The Walmart employee said it has never been turned on! But I called Hp to see what I needed to buy and they fixed the expired warranty. Then sent me all the parts that were missing !!

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation