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‎10-04-2020 11:54 AM

HP Recommended
Product: HP Pavilion p6-2100ET
Operating System: Microsoft Windows 10 (64-bit)

Hi, I bought a new graphic card for my HP Pavilion p6-2100et. an RX 550 but when build it in I can't get a signal. There is a 7.14 BIOS version on HP Site but on Foxconn site It's closed rn there is 8.** I dont know the rest but It is 2014 and on hp one It's 2012 so I think It should work on 2014 version so what can I do about this.


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‎10-04-2020 02:53 PM - edited ‎10-04-2020 02:57 PM

HP Recommended

@MelankolikBarbi,

The HP p6 series of computers dates back to Jan 2012.  The BIOS is called "legacy", and can not work with modern UEFI cards like the RX550.  Because the original OS was WIN 7 , once you upgraded to WIN 10, you lost any ability to a BIOS update, even IF it were available.  The 7.16 BIOS is the only BIOS certified to work.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

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4 REPLIES 4

‎10-04-2020 02:53 PM - edited ‎10-04-2020 02:57 PM

HP Recommended

@MelankolikBarbi,

The HP p6 series of computers dates back to Jan 2012.  The BIOS is called "legacy", and can not work with modern UEFI cards like the RX550.  Because the original OS was WIN 7 , once you upgraded to WIN 10, you lost any ability to a BIOS update, even IF it were available.  The 7.16 BIOS is the only BIOS certified to work.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎10-04-2020 04:51 PM

HP Recommended

But in msinfo32 It show my bios mode is UEFI?

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‎10-05-2020 09:51 AM

HP Recommended

@MelankolikBarbi 

If it does have UEFI, then go into the BIOS and turn off secure boot

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎10-10-2020 07:53 PM

HP Recommended

Hi I literally tried everything but there is really no way to open these cards on legacy UEFI there is a bit of chance that you can use it on them but It's really not worth it and bit of a luck u just have to try all cards sapphire asus... I have switched to another motherboard that is UEFI work perfectly fine but If u got have UEFI bios and card work it just try Secure Boot.

 

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