cancel
Showing results for 
Search instead for 
Did you mean: 
PMD921
New member
4 3 0 0
Message 1 of 8
718
Flag Post

Win. 7 Security Updates Fail

HP Recommended
Pavillion p7-1380t
Microsoft Windows 7 (64-bit)

Since February, the security updates for windows have failed to install. After contacting MS about it, they told me I have to talk with the manufacturer of the pc, which is HP. The error messages I get are: 

 

1) Windows Update Error 0X800B0100 (2018-04-12-T-09_04_029A)

2) Cryptographic service components are not registered.

7 REPLIES 7
CF4
Level 9
5,904 5,889 206 527
Message 2 of 8
Flag Post
HP Recommended

Hi

 

I use / suggest the Windows Update Catalogue and install manually.

 

https://www.catalog.update.microsoft.com/Search.aspx?q=windows+7

 

And perhaps Belarc Advisor for any missing numbers.

 

 LikeUpdate for Windows (KB4078130)
0 Kudos
PMD921
Author
New member
4 3 0 0
Message 3 of 8
Flag Post
HP Recommended

Thanks for the suggestion, but unfortunately they still won't install. I have no idea what could have changed in February to stop these security updates from installing (Other updates still install), unless it has to do with item 2 I listed about some cryptographic  service not being registered. Any other suggestions?

0 Kudos
CF4
Level 9
5,904 5,889 206 527
Message 4 of 8
Flag Post
HP Recommended

Hi

 

No, but it could be a false positive type of error, you dont have it and therefore it doesnt run.

0 Kudos
mdklassen
Level 12
11,043 11,017 577 1,696
Message 5 of 8
Flag Post
HP Recommended

Google-search for "Windows Update Troubleshooter".

Download this, only from Microsoft's web-site, and run it, to find/resolve many problems within Windows Update.

 

----------

Welcome to this forum.

Please click the purple/white "Thumbs Up" icon for every response that is helpful.

Also, please click "Accept As Solution" for the best response.

 

0 Kudos
PMD921
Author
New member
4 3 0 0
Message 6 of 8
Flag Post
HP Recommended

Thanks, but I have already tried this. That's how I knew what to post on here. Those were the errors that it found.

0 Kudos
mdklassen
Level 12
11,043 11,017 577 1,696
Message 7 of 8
Flag Post
HP Recommended

> Since February, the security updates for windows have failed to install.

> After contacting MS about it, they told me I have to talk with the manufacturer of the pc, which is HP.

 

Sigh. 

Microsoft claims to offer free technical support for all issues relating to problems with Microsoft Windows Update.

Obviously, the person you talked to is unaware of that policy statement.

 

Did running the Windows Update Troubleshooter *FIX* any problems?

 

 From: https://support.microsoft.com/en-us/help/10164/fix-windows-update-errors

 

Rename software distribution backup folders


  1. From Start, search for cmd
  2. Select Command Prompt from the results
  3. At the Command Prompt, type the following and then push Enter:

    Ren %systemroot%\SoftwareDistribution SoftwareDistribution.bak
  4. When that command completes, type the following and then push Enter:

    Ren %systemroot%\system32\catroot2 catroot2.bak
  5. Close the Command Prompt window, and reboot your computer.

Check for Windows Updates again. Did this resolve the issue?

0 Kudos
PMD921
Author
New member
4 3 0 0
Message 8 of 8
Flag Post
HP Recommended

According to Windows Troubleshooter, it fixed   (3) "Problems Installing Recent Updates".  In regards to what you wrote about MS  offering support to fix related issues, I think if that were true, they wouldn't have all those forums where everyone else BUT MS offers solutions. 

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation