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Message 1 of 2
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Windows set up on new HP pavilion won't accept my birthdate

HP Recommended
pavillion 590
Microsoft Windows 10 (32-bit)

the setup includes a date selector, so there is no chance that I am forrmatting the date wrong.  I can't get past this screen, so I can't set up the computer

HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@newprov Welcome to HP Community!

I'm not sure which screen you are referring to? Perhaps a screenshot of the same would help!

And meanwhile, restart the device and also, let me know if you've reinstalled the OS or get back to me, if you've got any other questions.


Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

I am an HP Employee

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