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Coldcreature22
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Solved!

bios update

HP Recommended
HP Pavilion Elite HPE-470uk Desktop PC
Microsoft Windows 10 (64-bit)

Hello, I am trying to find the latest bios update for my desktop pc. I explored the hp site and googled it too but I have found nothing. Please can someone help me 

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ub6424
Level 10
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Message 6 of 9
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Hello Coldcreature22,

 

could you please remove the bios battery and test it with a multimeter (direct currect DC mode),

if there is ~ 3V present, if not replace it with a new battery (CR2025 or CR2032).

 

Take a look at this guide ( old but good )

 

HP and Compaq Desktop PCs - Removing and Replacing the CMOS Battery

https://support.hp.com/us-en/document/bph04375

 

best regards

View solution in original post

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ub6424
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Hello Coldcreature22,

 

Unfortunately you have landed in the wrong forum. Notebook questions are answered here, but I'll help you anyway...

 

The right forum for desktop pc is here:

https://h30434.www3.hp.com/t5/Desktops/ct-p/DesktopPC

 

In my personal and objective view, the update of this model is no longer supported by HP.

 

=> The following points out:

 

The specification of your system is here:

https://support.hp.com/us-en/document/c02619244

So the product number is: XH761EA

Release date: 31-Aug-2010 (very old system)

 

In the Section Motherboard for your MS-7613 (Iona-GL8E)

(broken linkhttps://support.hp.com/us-en/document/c02014355

 

Official HP Desktop Drivers and Software Site:

(not found) HP Pavilion Elite HPE-470uk
(found) HP Pavilion Elite HPE-500 Desktop PC series

 

best regards

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Coldcreature22
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Thank you for your response. I understand that my pc is no longer supported but that doesn't fix my bios error. 

It says bios error and it needs to be updated when booting up.

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ub6424
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Hello Coldcreature22,

 

please follow these instructions:

 

HP Desktop PCs - Recovering the BIOS (Basic Input Output System)

https://support.hp.com/us-en/document/ish_3966820-3438449-16

See => 2 - Reset the CMOS

 

Good luck

 

best regards

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Prométhée
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Message 5 of 9
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@Coldcreature22 wrote:

Thank you for your response. I understand that my pc is no longer supported but that doesn't fix my bios error. 

It says bios error and it needs to be updated when booting up.


hi

this may not save you, but I have already searched for bios for this model, you will find answers / download in the links

https://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/MISE-A-JOUR-DU-BIOS/m-p/8288307

https://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/HP-Pavilion-Elite-HPE-Series/m-...

https://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/HP-Pavilion-p6530f-BIOS-update-...

 

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Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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ub6424
Level 10
6,666 6,634 341 528
Message 6 of 9
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HP Recommended

Hello Coldcreature22,

 

could you please remove the bios battery and test it with a multimeter (direct currect DC mode),

if there is ~ 3V present, if not replace it with a new battery (CR2025 or CR2032).

 

Take a look at this guide ( old but good )

 

HP and Compaq Desktop PCs - Removing and Replacing the CMOS Battery

https://support.hp.com/us-en/document/bph04375

 

best regards

1 person found this reply helpful
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Coldcreature22
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Thank you so much it works.

I do not know why I did not think of just changing the battery in the first place.

 

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Coldcreature22
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Thank you for the reply but it turns out it was just a battery that's causing the error.

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ub6424
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Dear Coldcreature22,

 

In fact, problems can also be easy to solve.

 

It was a great pleasure to help you 

 

best regards

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