08-20-2016 08:02 AM
hello Im having an issue with my laptop , two days ago i turned it on and i dont know what did i pressed but a dailouge box appeared with two options ( yes\ no ) and i was in a hurry i think i cilcked on yes or maybe no i dont remmber but since then my brightness keys f2 and f3 and my volume control keys f6 and f7 and f8 none of them are working i tried every single soultion in the internet now the screen is too bright and i cant control it i wish u could help me asap thank you
08-20-2016 05:52 PM
Allow me to welcome you to the HP forums!
Clearly sounds like some "update" has been done recently that corrupted the drivers for your keyboard.
You should see if you can use System Restore to go back to an ealier date: http://www.howtogeek.com/237230/how-to-enable-system-restore-and-repair-system-problems-on-windows-1...
If that then works, then use this to disable driver updates in Win10: How to stop Windows 10 from automatically updating device drivers - windows 10 - Windows 10
***Please mark Accept As Solution if my post solved your problem***
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