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‎04-22-2017 08:47 AM

HP Recommended
Product: HP compaq elite 8200
Operating System: Microsoft Windows 7 (64-bit)
plug in wont install on my computer

‎04-17-2017 09:29 AM

Product Name: HP Compaq elite 8200 computer
Operating System: Microsoft Windows 7 (64-bit)

Hello,   I have a Hp Compaq elite  with windows 7 professional,   I am trying to take an employment test online,  the company sent me a link to access the program to complete the test,  but i have to download a PLUG IN in order to log on.

 

       About 1/2 way through the download an error window popped up  which said the plug in failed tp install,    

 

       I hope that someone can give me an idea what i can do so I can install the link.

 

       Thanks       Beep01

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-22-2017 09:34 AM

HP Recommended

@Beep01

 

Hello;

Allow me to welcome you to the HP forums!

 

Sorry, but we do not have the resources here to debug problems with third-party plugins.

 

Since these can be browser-specific (meaning, there are different versions for different browsers), my suggestion would be to try a different browser to see if the plug in works there.

 

If that does not work, you would need to contact the company to get their assistance.

Good Luck



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

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3 REPLIES 3

‎04-22-2017 09:34 AM

HP Recommended

@Beep01

 

Hello;

Allow me to welcome you to the HP forums!

 

Sorry, but we do not have the resources here to debug problems with third-party plugins.

 

Since these can be browser-specific (meaning, there are different versions for different browsers), my suggestion would be to try a different browser to see if the plug in works there.

 

If that does not work, you would need to contact the company to get their assistance.

Good Luck



I am a volunteer and I do not work for, nor represent, HP
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‎04-22-2017 05:51 PM

HP Recommended

Thanks I will try your recommendation.

Beep01

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‎04-23-2017 11:36 AM

HP Recommended

Thanks for the resolution to my question,   Many Thanks

I send at least " 5  '   kudos

Beep01

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