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Wilkyway
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cannot get latest drivers. HP recognises my desktop, gives me the serial number and product number.

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I want to download latest drivers. HP  recognises my desktop, gives me the serial number and product number. Then when I input it, I get not recognised. Going around in circles.

 

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REO51ST
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@Wilkyway

 

To better assist you, we would need the exact model number or product number of your laptop/desktop???

 

REO

 

PLEASE DO NOT POST ANY SERIAL NUMBERS

Wilkyway
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Message 3 of 4
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To give a fuller picture...

My USB ports are sometimes disconnecting. I Googled the issue and it was recommended that I go to PC Manufacturer to get latest drivers as a way of resolving/eliminating the problem. I have been into device manager and checked for latest drivers, but they are Windows 10 Pro latest drivers and not necessarily HP driver updates.

Regards

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REO51ST
Level 16
25,082 24,632 3,568 8,034
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@Wilkyway

 

Do you need any help???

 

REO

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