Showing results for 
Search instead for 
Did you mean: 
New member
3 1 0 0
Message 1 of 2
Flag Post

cant enter store

HP Recommended
pavilion touchsmart

I cannot open the microsoft store. I have done everything I can find online and still get error codes. It says it needs to update I click to update and then it gives me the error code (0x80070422).  Without the store I am having difficulty doing a few things (downloading Google doc and downloading avnew memorysticks privacy guards). I have Windows 10 from download.

please help. I really don't want to do a restore!

Level 16
Level 16
25,172 24,798 2,904 10,815
Message 2 of 2
Flag Post
HP Recommended

@Liz123M, welcome to the forum.


I suggest that you contact Microsoft Customer Support for help with your problem.  They are the experts on their apps.


Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation