Showing results for 
Search instead for 
Did you mean: 
New member
3 1 0 0
Message 1 of 2
Flag Post

cant enter store

HP Recommended
pavilion touchsmart

I cannot open the microsoft store. I have done everything I can find online and still get error codes. It says it needs to update I click to update and then it gives me the error code (0x80070422).  Without the store I am having difficulty doing a few things (downloading Google doc and downloading avnew memorysticks privacy guards). I have Windows 10 from download.

please help. I really don't want to do a restore!

Level 16
Level 16
25,121 24,773 2,900 10,749
Message 2 of 2
Flag Post
HP Recommended

@Liz123M, welcome to the forum.


I suggest that you contact Microsoft Customer Support for help with your problem.  They are the experts on their apps.


Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

I am not an HP Employee!!

Intelligence is God given. Wisdom is the sum of our mistakes!!
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation