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rtdpharmacist
Level 2
25 14 0 1
Message 1 of 4
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have a year old HP desktop and cannot play music cd

HP Recommended
Pavilion 595-P0084
Microsoft Windows 10 (64-bit)

When I try to play a music cd, says "need app for playing etc". Computer is about a year old running win 10. It will play video disks.

grh
3 REPLIES 3
Prométhée
Level 16
Level 16
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Message 2 of 4
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HP Recommended

hi

try this

https://support.microsoft.com/en-us/help/14209/get-windows-media-player

 

 



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rtdpharmacist
Author
Level 2
25 14 0 1
Message 3 of 4
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HP Recommended

Thanks but this solution did not help.

grh
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Prométhée
Level 16
Level 16
4,915 4,849 538 2,115
Message 4 of 4
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HP Recommended

Ok, but sorry, I can't guess what's going on ..?
It is indicated, how to install the reader, were you at least successful, is it installed, can you open it, directly, without going through auto run?
Look for the software, and open it, does it work or not?
you can try and install this free app also:
https://www.microsoft.com/en-us/p/vlc/9nblggh4vvnh?activetab=pivot:overviewtab



Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem





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