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‎08-18-2017 02:42 AM

HP Recommended
Product: HP slimline desktop
Operating System: Microsoft Windows 10 (32-bit)

I am trying to access old photos we have on disc. They were originally downloaded onto XP system as jpeg files but now when I put the disc into my new computer which runs on windows 10, the discs show as being empty - I know they're not!! Does anyone know how I can access my files please? Many thanks

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Accepted Solutions

‎08-19-2017 05:25 AM

HP Recommended

I found some old CD's that were made in the manner you posted.  Some of them will open but the ones that display the characteristics described in the first post do not open.  I vaguely remember that a software used by WinXP could add files to the CD and it was described as using the disk in a fashion similar to a floppy disk.  If the disk was not "finalized" so other PC's could read the disk, then it was left "open".   That is probably what is being found in these conditions.

I have not found a solution, so it would be spectulation on a way to resolve this.

You might look for an old system, that is still running WinXP, to see if that will open the disk.


I'm not an HP employee.
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3 REPLIES 3

‎08-18-2017 08:30 AM - edited ‎08-18-2017 08:31 AM

HP Recommended

It is probable that the software used to put the photos on the disk is not recognized by Windows 10.  Try 7Zip to see if that software can read the info.  WinXP used a software made by Roxio to write files to disk, it is possible to find an old application that possibly could read the files if 7Zip cannot.


I'm not an HP employee.
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‎08-19-2017 03:47 AM

HP Recommended

Hi  thanks for the reply. Tried to download 7zip but there are too many options and I really don't know what I'm doing. Is there an easier option you can suggest?!!  Many thanks

 

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‎08-19-2017 05:25 AM

HP Recommended

I found some old CD's that were made in the manner you posted.  Some of them will open but the ones that display the characteristics described in the first post do not open.  I vaguely remember that a software used by WinXP could add files to the CD and it was described as using the disk in a fashion similar to a floppy disk.  If the disk was not "finalized" so other PC's could read the disk, then it was left "open".   That is probably what is being found in these conditions.

I have not found a solution, so it would be spectulation on a way to resolve this.

You might look for an old system, that is still running WinXP, to see if that will open the disk.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
Was this reply helpful? Yes No
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