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‎12-12-2018 01:29 PM

HP Recommended
Product: hp 24-e072cy all in one
Operating System: Microsoft Windows 10 (64-bit)

I am considering upgrading the memory on my hp 24-e072cy all in one but I can't find instructions on how to open the case to get to the memory modules.  Does anyone have any info?

3 REPLIES 3

‎12-12-2018 01:47 PM - edited ‎12-12-2018 01:55 PM

HP Recommended

@computerwoman

 

The information you seek is on Page 9 of this document:

Customer Self Repair

 

Excerpted:

HP_All-in-One_24_Remove_Back_Cover_1HP_All-in-One_24_Remove_Back_Cover_1

 

Reference and Resources – Places to find help and learn about your Device

Device Homepage

Drivers / Software and BIOS, Videos, Bulletins/Notices, How-to, Troubleshooting, Manuals, Product Information, more

HP All-in-One - 24-e072cy

 

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We are a world community of HP enthusiasts dedicated to supporting HP technology.

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Dragon-Fur

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‎12-12-2018 09:29 PM

HP Recommended

Thank you for the information but all these documents indicate that my case has screws under the stand. But I don't have any screws anywhere on the case.  So how do I get it open?

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‎12-13-2018 11:04 AM

HP Recommended

@computerwoman

 

I don't know.

 

Computer cases are usually either secured with screws or with a snap-lock mechanism of some kind.  Either way, there should be evidence.  ??

 

 

I was recently reminded that there are YouTube videos for pretty much every subject imaginable.  Perhaps that is a good place to continue.

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

 

 

 

Dragon-Fur

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