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‎09-07-2022 01:39 PM

HP Recommended
Product: HP Pavilion Gaming - 15-ec0044ur
Operating System: Microsoft Windows 11

I've recently installed windows 11 and need to update drivers. Right now Im facing a problem with the brightness and having other driver issues.

I downloaded HPSA but when I open the program it shows me this message :hp support assistant is no longer available in Russia.

I live in Jordan now but I bought the laptop in Russia. I can't believe how hard it is for HP to detect the location of their users mixing up politics and customer service and regret to provide basic support for non Russian customer even.

If this problem is not gonna be solved by HP, I will destroy this laptop live !! and never buy an HP!

3 people had the same question
1 REPLY 1

‎09-08-2022 11:34 AM

HP Recommended

hi

"I've recently installed windows 11 and need to update drivers.  "

sorry, but hpsa, would definitely not be of use here..
you will see here that no drivers are available for windows 11, for this model
HPsa is mainly based on the configuration of the computer, and what is available in the product pages..
You have to look for the pilots elsewhere / otherwise

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-gaming-15-ec0000-laptop-pc-series/29322...

 

HP PCs – Support for Windows 11 | HP® Customer Support

HP Support for Windows 11 & Windows 10: How to Upgrade & Fix Problems

 

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