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Eileen1943
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Message 1 of 2
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i can't activate my office 365 software

HP Recommended
HP all in one desktop PC 24-e014
Microsoft Windows 10 (64-bit)

I am trying to activate the office 365 software on my desktop but no documentation was included with the computer so i have no key #

Eileen1943

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WAWood
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Message 2 of 2
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@Eileen1943

 

Hello;

Allow me to welcome you to the HP forums!


Sorry, but this is just a community self-help forum staffed mostly by volunteers and we are not authorized to deal with sofware activation issues.  For these issues, you will need to contact HP Customer Support directly.


If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (800) 474-6836

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However, HP Customer Support is generally not available on the weekends, so you might have to wait until Monday to contact them.
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Good Luck

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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