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HP TOUCHSMART 610

my pc needs the windows installation dics that came with it and to be restarted but i dont have the disc so it says if i dont have it to contact support for assistance so thats what im trying to do 

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@Trisha14 

 

For (original) Windows 7 and Windows 10. Please use Cloud Recovery tool:

 

                https://support.hp.com/au-en/document/c06162205

 

Regards.

BH
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