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DianeMamaNana
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Message 1 of 2
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my cd door keeps opening and closing on its own. have replaced the hard drive, but the problem persi

HP Recommended
Pavilion 1017c
Microsoft Windows 10 (64-bit)

Pavilion 1017c   Door opening/closing by itself  Already replaced hard drive

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asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi @DianeMamaNana

 

Welcome to the HP Support Community. 

 

Try step# 4 and 5 from this document. Expand the "The CD/DVD drive does not appear in Windows 7" option for troubleshooting steps.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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