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- need repair order from hp
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03-17-2024 02:31 AM
i am trying to get in contact with HP and i am unable to contact HP i tried several times got no response. device is also out of warranty but i was informed last time i spoke with HP live chat they told me i need a repair order to activate warranty. Also i have tried everything to contact HP but i am very frustrated and cannot seem to contact HP live chat like i did before. i also looked up how to do repair order but i cannot get in contact with HP for a repair order same with calling them. I am not very happy right now but i wish for a repair order so i can get my laptop cleaned and fix the keys and split keys. that way the left shift key will work properly. i will go to best buy if i have to in order to repair this laptop. please how can i contact live chat of hp so they can do the repair with charges?
03-17-2024 04:53 PM
I wish we could help you on this but we here are unable to assist you in this issue.
We are just a Community Support forum staffed by part-time volunteers not associated with HP.
We have no access to other HP functional areas including: billing, repairs and Service Centers, sales, or warranty. Nor are we able to contact customers -- via chat, via email, or via telephone.
For direct contact with HP, your best bet is to contact HP Customer Service to see what they will do for you:
https://www.hp.com/us-en/shop/cv/customerservice
I am a volunteer and I do not work for, nor represent, HP