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‎08-20-2019 12:40 AM

HP Recommended
Product: HP series 500-314
Operating System: Microsoft Windows 8.1 (64-bit)

I have an AMD Radeon rx7 vid card and driver needs to be updated. This pc was brand new, sitting in a box in storage but worked fine when opened and I began using it. I find that I am having issues with the graphics card and already know the driver needs to be updated and hoped that HP could automatically do that.

2 REPLIES 2

‎08-20-2019 03:49 AM

HP Recommended

Hi

Inconclusive

https://support.hp.com/us-en/products/identify?q=%20HP%20series%20500-314%20&filter=-1&origin=pdp

 

Do you have an SKU: number please.

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‎08-20-2019 06:22 AM

HP Recommended

You can always try AMD-own drivers:

 

https://www.amd.com/en/support

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