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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Given the date of your post, I would have expected someone to respond to it before this -- but since that has not happened, I will take a shot at it ...
Unfortunately, we can't help you with setup issues as we have no access from here to your PC -- which is likely why one one else responded before this.
If your PC still is not working, you should check with where you bought it to return it for a refund -- as you should not be having issues like this with a new PC.
I am a volunteer and I do not work for, nor represent, HP
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