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wgriffin
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Message 1 of 2
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recovey dvd

HP Recommended
hp 500 270
Microsoft Windows 8.1 (64-bit)

need order recovery dvd hp 500 270 cant find in software update list

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Paul_Tikkanen
Level 21
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Message 2 of 2
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HP Recommended

Hi:

 

I am very surprised that the link to order recovery media is not there.

 

HP must have discontinued selling it, and have sold their remaining kits to this vendor.

 

http://www.computersurgeons.com/p-24005-windows-81-64-bit-14am1rra601-recovery-kit-f5t45av-for-hp-pa...

 

You can also reinstall W8.1 for free by downloading the W8.1 ISO file from the link below.

 

https://www.microsoft.com/en-us/software-download/windows8ISO

 

I have zipped up and attached the Microsoft utility you need that will transfer the ISO file to a DVD or USB flash drive so that it is bootable.

 

If you plan to boot from a DVD to reinstall W8.1 you have to go into the BIOS, enable legacy mode and disable secure boot.

 

See the link below for the settings to change.

 

https://support.hp.com/us-en/document/c03659945

 

If you plan to go the free route to install W8.1, after it installs, you can install the drivers and available software from your PC's support page.

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-500-200-desktop-pc-series/5399647/model...

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