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elghandour
Level 1
13 7 0 0
Message 1 of 4
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unable to install firmware driver

HP Recommended
pavilion 23-b320
Microsoft Windows 8.1 (64-bit)

Hi,

i setup win 8.1 nest i download drivers from hp site then start to install ..

all finished only one driver didn't 

it's firmware driver give me error say "failed to update windows' boot configuration data. missing component detected. try reinstalling the utility. if that fails download and use the usp boot key or iso cd image version of this utility. please refer to seagate firmware update utility documentation. "

 

so please

i want to understand what is firmware use in computer ?

and what is the missing component in my pc ?

and what is utility ? and how to reinstalling it ?

and  if fails how to use usb boot key ?

 

i try allot things and searches before write that but i cant fix that

thanks.

3 REPLIES 3
mdklassen
Level 12
11,043 11,017 577 1,696
Message 2 of 4
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HP Recommended

Please run Windows Update, to get all the latest updates for Windows 8.1.

Then, rerun the "failed" update -- that Seagate (???) update may have some prerequisites.

 

 

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elghandour
Author
Level 1
13 7 0 0
Message 3 of 4
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yes seagate , okay i see that requires hard drive 500 mb or 1 t
so i can't do it i used windows update to install updates only.
thanks
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mdklassen
Level 12
11,043 11,017 577 1,696
Message 4 of 4
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HP Recommended

> thanks

 

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