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12-30-2019 09:14 PM - edited 12-31-2019 12:14 AM
Hi , this morning i just install Windows 10 on my new SDD . so after installed the windows 10 , i want to install the Omen Command Center . so when i want to install omen command center this thing pops out
so i proceed with "Proceed with Bios Update" and then this thing pops out
what should i do?
my bios revision F.15
12-31-2019 04:53 AM
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
Read Line 9
System SKU: N6K07EA#ABU
Matching products for United Kingdom (200)
Please do not post Serial Numbers.
Then we check the main Board SSID, mine is 8130
and double check the BIOS version compatibility.
01-01-2020 03:37 AM
2GD36PA -- OMEN BY HP - 15-CE032TX
You are probably doing everything correctly.
HP Firmware Pack (Intel Processors)
F.18 Rev.A Nov 23, 2018 Download
F.17 Rev.A Jul 27, 2018 Download
AND it comes out as an empty file. Despite my choice of COPY.
However my A/V BitDefender is wiping as it is a "threat", Malware Bytes sees no problem.
I have extracted the exe file using 7zip from the SP package.
01/01/2020 10:20 <DIR> .
01/01/2020 10:20 <DIR> ..
0 File(s) 0 bytes
01/01/2020 10:28 <DIR> .
01/01/2020 10:28 <DIR> ..
18/04/2019 13:51 10,951,632 BIOS_Update.EXE
So I am unable to progress as I get nothing at all.