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mykahenry
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while typing letter are added, wrong letters type. In all programs and just changed out keyboard

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Microsoft Windows 10 (64-bit)

While typing letter are added, wrong letters type.  In all programs and just changed out keyboard

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Echo_Lake
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@mykahenry

Welcome to HP Forums,  

This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

 

I see that Incorrect Characters are Displayed when Using Keyboard,
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
  • When was the last time it worked fine?
  • Have you made any hardware/software changes?
  • Have you tried any troubleshooting steps?
  • Did this happen after a recent window or software update?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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mykahenry
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Thanks for response.  Interesting fix, had been using wireless keyboard (2 different ones)...switched to wired keyboard and problem disappeared. Thanks.

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Echo_Lake
HP Support Agent
HP Support Agent
23,660 23,618 1,076 1,115
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@mykahenry
Thank you for posting back.

 

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.

 

Have a nice day ahead.

ECHO_LAKE
I am an HP Employee

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