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‎02-09-2019 01:08 AM

HP Recommended
Product: hp 14-cm0006ur
Operating System: Microsoft Windows 10 (64-bit)

.После установки Win 10 не удаётся корректно установить драйвер на видеокарту. Драйвер устанавливается, но после перезагрузки стоит восклицательный знак. Драйвера с официального сайта HP, конкретно для этой модели

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-13-2019 12:14 PM

HP Recommended

@albertrb,

 

Welcome to the HP Support Community!

 

Please install the driver from the below link and check if it helps.

 

Raven Ridge: https://ftp.hp.com/pub/softpaq/sp87501-88000/sp87549.exe

 

Stoney Ridge: https://ftp.hp.com/pub/softpaq/sp87501-88000/sp87547.exe

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

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3 REPLIES 3

‎02-09-2019 08:34 AM

HP Recommended

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To ensure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community..
 

German: HP Gemeinschaft
Spanish: HP Comunidad
French: HP Communauté
Portuguese: HP Comunidade
Chinese: HP 社区
Korean: HP 커뮤니티


Thank you for your understanding

I work on behalf of HP.
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‎02-12-2019 01:51 AM

HP Recommended

Ok!

After you install Win 10, you cannot install the driver correctly on the graphics card. The driver is installed, but there is an exclamation mark after reboot. Drivers from the official HP website, specifically for this model

 

Was this reply helpful? Yes No

‎02-13-2019 12:14 PM

HP Recommended

@albertrb,

 

Welcome to the HP Support Community!

 

Please install the driver from the below link and check if it helps.

 

Raven Ridge: https://ftp.hp.com/pub/softpaq/sp87501-88000/sp87549.exe

 

Stoney Ridge: https://ftp.hp.com/pub/softpaq/sp87501-88000/sp87547.exe

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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