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lslack
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1 inch Blinking scrolling ribbon with colored horizontal lines in front of taskbar. Help?

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HP Pavilion All-in-One - 23-q012 (Touch Screen)
Microsoft Windows 10 (64-bit)

I have a HP Pavilion All-in-One - 23-q012 (Touch Screen) that suddenly developed a 1 inch Blinking scrolling ribbon with colored horizontal lines in front of taskbar.  I've tried everything to get rid of it.  When we purchased the computer we bought a Lifetime  VTec Support but can't get any correct phone # to help?  I think the problem started around the same time as an Edge update.  Help?

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KrazyToad
HP Support Agent
HP Support Agent
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@lslack

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please shut down the computer and upon restarting keep tapping on F10 till you see System Configuration Menu ( BIOS )

 

If the issue persists in BIOS, please contact HP Support for Service Options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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