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- HP Community
- Desktops
- Desktop Video, Display and Touch
- 2 monitors wont work

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06-18-2023 10:58 PM
I've tried to plug both screens to the laptop but somehow its not recognizing them. One is working but the other says "unable to detect HDMI2 cable". I've connected one HDMI to a Cport and the second one trough VGA to C port. Between them I've also gave a shot with HDMI. not sure what else to try.
06-19-2023 03:50 AM
@araceligiselle wrote:One is working but the other says "unable to detect HDMI2 cable". I've connected one HDMI to a Cport and the second one trough VGA to C port.
The specs of your machine is
https://support.hp.com/au-en/document/c06701975
It ONLY has 1 USB-C port how do you connect the second one ? Please note VGA if for analog and HDMI, DP, DVI is for digital you need a converter.
On your machine, it does NOT have another port for video out therefore you can use
Monitor 1: using USB-C to HDMI or DP
Monitor 2: using normal USB-A port with a Displaylink Certified USB-A to HDMI adapter such as
Rehards.
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