cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
157
Flag Post

2311x Monitor Hard Reset

HP Recommended
HP 2311x Monitor
Microsoft Windows 7 (64-bit)

I deactivated my Auto-Switch for video source, then accidentally changed  the default source to HDMI, which I do not have.  Now, I cannot get ot to recognize the DVI source I previously had it on. None of the buttons will work and monitor just displays Check Video Cable. 

Is there a secret way to Hard Reset so it can go back to Auto-switch again?

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
10,002 9,988 538 387
Message 2 of 2
Flag Post
HP Recommended

@SirKNA

 

Welcome to the HP Support Community.

 

The OSD may have locked out. Hold the menu button for 10 seconds, once its unlocked, you should be able to perform a factory reset on the monitor, if nothing works, check if it works on another computer.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 

 

 


I am an HP Employee

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation