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‎12-16-2020 01:58 AM

HP Recommended
Product: HP 24ea
Operating System: macOS 10.15 Catalina

Just this morning my HP 24ea display started flickering - I've been using it for over 2 years without a problem.

 

I'm using Mac OS Big Sur on a MacBook Pro. I've tried a different USB-C to HDMI adapter and a different HDMI cable, and display factory reset - none of which made a difference.

 

Is there anything else I can try or is the monitor faulty?

 

Thanks

David

1 REPLY 1

‎12-21-2020 01:12 PM

HP Recommended

@lucky3182

 

I reviewed your post and I understand that the display is flickering on the monitor.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you test the monitor on a Windows computer and check whether you are facing the same issue.

 

The INF and software for the HP monitor are for Microsoft Windows and cannot be run in a standard MAC OS environment.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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