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Jphilp
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Message 1 of 2
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Flag Post

27VC Monitor randomly died

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HP 27VC
Microsoft Windows 10 (64-bit)

Hey so I help out with a robotics team and one of of computer monitors randomly stopped working. No display not found, no lights in the front or anything just the power led in the back. Any ideas on what this could be?

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The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Jphilp,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are not getting any display on the monitor.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the below steps and check if it helps.

  • Unplug the monitor power cable, wait about 30 seconds, reconnect the cable and then turn on the monitor. This resets the electronics on the monitor.
  • If the monitor has a detachable video cable, obtain a second monitor cable for testing purposes in case the cable is bad.
  • Disconnect all connected devices except the mouse, keyboard, and monitor. This includes removing thumb drives and camera-type memory cards from card reader slots.
  • Connect another monitor to the computer to determine which device has the problem (the monitor or the computer). If you do not have an extra monitor, then connect the computer to a TV.

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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