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Rammst
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27xq warranty

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HP 27xq 27-inch Display
Microsoft Windows 10 (64-bit)

Hello, i Have contact the support case of HP the 4th september but I didn't get an answer, have enter the serial number and product number and the website tells me the warranty has expired even though I bought the monitor 11months ago, supporting proof of purchase

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Rammst
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Sorry, More information i from France and in france we have not comunity space.

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praveen196
HP Support Agent
HP Support Agent
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@Rammst Welcome to HP Community!

 

I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

 

Please look for a private message requesting additional information.

 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...

 

Thank you for visiting the HP Support Community.

 

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