Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 1
Flag Post

34f curved monitor not showing image

HP Recommended
34f curved
macOS 10.15 Catalina

Hi there, I just got a brand new Macbook Pro and brand new 34f curved monitor...


When I plug everything in, the Macbook recognizes the monitor in the "displays" and I am able to see all the specs plus the Macbook screen flickers when I connect as if it's about to work... but the monitor just stays asleep, or if not asleep, it will just say "input signal not found" and go to sleep... I am using the provided HDMI cable with a USB-C adapter. Am I missing something obvious? 


I also tried connecting my other Mac to the monitor via the provided USB Type-B cable with the same result... Please help! 


Edit: I'm ordering a USB-C to DP cable per a similar problem someone had on here this week. We'll see if that helps. 

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation