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Mario35
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4 corners have white parts on the display, is this normal or is it broken/Damaged?

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HP FW27

Just bought a HP FW27 and realised that 4 white parts on each corner of the display, is this normal or damaged? 

 

Its more noticed when there's dark colours. its more white on the right side corners.

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KrazyToad
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@Mario35


Welcome to HP Community

 

I have gone through your Post and would like to help

 

Would it be possible to post a picture of the issue so we can determine whether it's normal or a Hardware issue?

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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Mario35
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Hi sorry for the late reply. 

 

As you can see my camera has over exposed what is happening. I can barely see it when playing games, doing work or watching movies. But if I consciously look, I can notice it especially on the blacks. Is this a faulty? I tried to read about it.

 

Its new and Ive had it for a month now I believe.

 

Looking Forward 

 

.IMG_4278.jpg

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KrazyToad
HP Support Agent
HP Support Agent
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Some light leakage is common on LCD panels. Higher pixel densities and thinner panels will naturally result in some level of noticeable light leakage when the screen is black and viewed in a dark room. But if you feel the light leakage is excessive and very noticeable on bright back grounds, please contact HP Support in your region for Service Options

 


1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

 

Thank you

KrazyToad
I Am An HP Employee

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