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HP Recommended
HP ENVY Curved All-in-One - 34-a010
Microsoft Windows 10 (32-bit)

My display shrunk to the middle of my screen with large black borders on both sides. Couldn't find anything in commonly asked questions if anyone has helpful advice I'd appreciate it

1 REPLY 1
HP Recommended

Hello @Cameronang1 

Sorry to hear that you are having problems ... I would like to help you.

 

Please follow instructions ...

 

(1) Update BIOS

HP Consumer Desktop PC BIOS Update (ROM Family SSID 2B4C)

A0.16 Rev.A8.9 MBJan 7, 2020Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

  • An available BIOS update resolves a specific issue or improves computer performance.
  • The current BIOS does not support a hardware component or a Windows upgrade.
  • HP Support recommends installing a specific BIOS update.

"


(2) Reboot

(3) Let BIOS be installed until it's completely done !

(4) Install/Update

HDMI-In Scalar Board Firmware Update

1.0.7 Rev.A1.2 MBNov 26, 2015Download

HP Consumer Desktop / Notebook PC ME Firmware Update

19H2 Rev.A30.0 MBDec 16, 2019Download

NVIDIA GeForce Graphics Driver

21.21.13.6909 Rev.A341.3 MBOct 19, 2016Download


(5) Reboot and test screen

(6) Please report your results

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.