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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Video, Display and Touch
- 8 inch Black borders on left and right of screen

Create an account on the HP Community to personalize your profile and ask a question
08-26-2022 02:22 PM
My display shrunk to the middle of my screen with large black borders on both sides. Couldn't find anything in commonly asked questions if anyone has helpful advice I'd appreciate it
08-26-2022 08:56 PM - edited 08-26-2022 08:57 PM
Hello @Cameronang1
Sorry to hear that you are having problems ... I would like to help you.
Please follow instructions ...
(1) Update BIOS
HP Consumer Desktop PC BIOS Update (ROM Family SSID 2B4C) | A0.16 Rev.A | 8.9 MB | Jan 7, 2020 | Download |
Why should you install the update ?
https://support.hp.com/us-en/document/ish_4123786-2338478-16
Quote: "
Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:
- An available BIOS update resolves a specific issue or improves computer performance.
- The current BIOS does not support a hardware component or a Windows upgrade.
- HP Support recommends installing a specific BIOS update.
"
(2) Reboot
(3) Let BIOS be installed until it's completely done !
(4) Install/Update
HDMI-In Scalar Board Firmware Update | 1.0.7 Rev.A | 1.2 MB | Nov 26, 2015 | Download |
HP Consumer Desktop / Notebook PC ME Firmware Update | 19H2 Rev.A | 30.0 MB | Dec 16, 2019 | Download |
NVIDIA GeForce Graphics Driver | 21.21.13.6909 Rev.A | 341.3 MB | Oct 19, 2016 | Download |
(5) Reboot and test screen
(6) Please report your results